Angie G Mpk

I haven't received my money yet and it's been over 3 months

Every time I follow the procedure it doesn't take my card that it's asking for a dollar I've tried all my credit cards and bank cards and it does not go through what is going onI sold you a gift card that was $200 and you still have it total $160 but I didn't have not received my money,
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Loss:
$160
Cons:
  • Nothing rite now

Preferred solution: Full refund

Aaron D Egj

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Verified Buyer
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Verified Reviewer

Trying to pay with debit card

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CardCash - Trying to pay with debit card
CardCash - Trying to pay with debit card - Image 2
Updated by user Oct 10, 2022

Nothing has happened.

Original review Oct 10, 2022
This site said my card was declined twice. But it took the money off my card both times! The first time was on October 6th, 2022. The next time was today, the 10th of October. Both are saying "processing".
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Loss:
$2
Cons:
  • Ripoff fake site needs to be taken down

Preferred solution: Money for the card, refund for both times.

User's recommendation: Don't use this site!!! It seems to be a scam. I will make sure to post pictures and paragraphs of the hassel so everyone knows cardcash sucks!!!!!!!

1 comment
Aaron D Egj

Terrible site.

Anonymous
map-marker Valencia, California

They don’t work!

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They give nothing on them because they get people that keep the numbers and use them ! Horrible people that sell to them they use numbers !
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User's recommendation: Get better people that will sell to them and not use cards

William S Qdi

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Verified Reviewer

I am trying to use card.

I am on extended stay here in the Philippines. I am the sole provider for the household. I time out my available funds to last the time here financially. I am trying to move funds to money gram at this time. The old entry information used in the past won't allow. Is there a new problem. Do I need to call again. Wm Scott
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Preferred solution: Cash on card

William S Qdi

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Verified Reviewer

Can't use my card

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Updated by user Dec 16, 2022

Getting a call in and out of here this year is hard. I can't seem to get anything to connect.

That may be why I can't get the card to go as well. The card says international.

I have used another similar card in the past. All went fine but for extra fees.

Original review Dec 14, 2022
On vacation and trying to use my card. It won't cooperate. I usually call the company ahead of time cause I know there will be an issue. I forgot and I have one.
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Preferred solution: I would like to enjoy my time here. I want access to my funds. I have all the Id needed for travel and such along with the phone and info I started with and the company I work for as well. And I have a contact at the company who works between us both.

Ramesh C Ylp

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Verified Reviewer
| map-marker Saratov, Volga Federal District

Loan amount I am not paid and not accept my loan amount please refund your amount

Please cancel my loan amount I am not interest EMI and not your paid loan amount please cancel and your refund loan I am not paid please call back loan my mistake please call back my account your refund cancel and I am not paid customer care ka already SMS not feedback your team please feedback
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Preferred solution: Full refund

Hellen S Ffw

Sold me an "in-valid" Groupon e-gift card

Bought e-gift card for Groupon. Tried balance check immediately. Groupon said it was invalid. It was on Saturday. Found out that hours are 9-5 M-F. Used email to contact, as required by Card Cash. Waited until 2pm Monday for an email response back. Called and was told to wait for email response, that supervisor was not available. The representative insisted I had to wait for an email response, 2-3 business days. Lousy! This was supposed to be for a Christmas gift.
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Loss:
$47

Preferred solution: Full refund

User's recommendation: Stay AWAY!

Carrie R Jqk

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Verified Reviewer

Sent gift cards and had to request them back

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negotiated online for a payment for each of 4 gift cards for jared jewelers came up with a payment of 310.00 for each of 4 cards. mailed cards per instructions and email said will pay out within 1 to 2 days of receipt of cards.

instead i got another email requesting now drivers license front and back and bank account with address and utility bill with address and PROOF!! PROOF!! of where i got the gift cards. this is all fine and dandy but they now have my gift cards and after the fact changed the contract to sell these cards.

by the way i am totally legit its just that my drivers license does not match my address but the change of address card on my dr. lic. does and i am not sending my bank account statement to them or my utility bill. and gift card implies that it was a gift and a person would not necessarily have a proof of ownership unless you purchased it yourself with then having a receipt.

just for you all to know though i did purchase these gift cards myself over 3 years ago for my son to purchase his girlfriend a engagement ring but he is not going to get married so cards are mine now but 3 years ????

i do not have a receipt and they want PROOF!!! now i have to wait til they mail them back i am at their mercy lets see if i get them back.

View full review
Loss:
$5
Cons:
  • Changed the contract after they received my cards

Preferred solution: Let the company propose a solution

User's recommendation: according to them they get a lot of fraud but i am doing my best trying to figure out how this extra request after the fact would change anything, best just not to sell to them if you are legit.

Anonymous
map-marker Haverhill, Massachusetts

Awful customer service

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Bought a gc and when tried to use the site said it was INVALID. Immediately contacted cardcash asking for a refund. 3 emails and 2 calls later( been 2 weeks) they keep saying give it 24 hours. No refund. No FC. Out almost $100!!!
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User's recommendation: Check value of cards ASAP

Anonymous
map-marker Los Angeles, California

Release my funds!!

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Waste of time. I have tried multiple debits cards, and each time my order gets processed, a pending charge and... Then they cancel it. "Sorry we can't tell you why"... I buy gift cards online all the time from raise and egifter, never a single problem. These guys are the worst, no explanation, I've tried 5 separate times over a 6 month period with 5 different bank issued debit cards, my real cell phone number, and a valid address/email address. Every order gets cancelled by them after holding up funds on my debit card for 10 days. Thanks for nothing!!
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User's recommendation: Don't use, won't work anyway

Frederick P Bok

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Verified Reviewer
| map-marker Syracuse, New York

Further Action

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You have agreed to buy my gift cards for an amount of $890.00. The order number is 199****. I just called customer service to see what is the next step. I waited for thirty-four minutes to speak to an agent and the system hung up on me. I have also contacted PayPal and they have asked me to send them a transaction ID. So, I really need to receive a phone call at 315-699-**** or an email with the indicated information. Thank you. Frederick ***
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User's recommendation: Get a more direct and immediate way to contact this company or its customer service agents.

Darren T Spa

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Verified Reviewer

Didn't get my card

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Updated by user May 20, 2020

asked me to contact Top Golf to obtain the transaction history, but I have no response.

Original review May 18, 2020
I sold my gift card (top golf) $50 value and was to get a Lowes card, $40.31 in value remaining in exchange. The Lowes card never arrived. I went on the card cash website to see what happened thinking maybe the card was lost. It says the transaction was canceled. So I email them to find out why and I get an email back saying the top golf card had no value. That card was new, just got it as a gift. I had checked the value before I went on there and so did they. So somehow they sold and used the card and then didn't send anything in exchange. Never ever trust these people.
View full review
Loss:
$50
Pros:
  • Website appeared professional and legitimate
Cons:
  • Invalid product and very poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don't use them to sell cards, you'll be taken

Jennie S Lcs

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Verified Reviewer

Don't sell your gift cards - fraudulent

I sold $151 worth of gift cards to card cash - the company showed the order as "paid" $104. via direct deposit on the day I completed the sell information but no direct deposit was ever sent to my account. I contacted them three separate times regarding the payment and the only response I received was "we are showing the order was paid, check the bank information you provided" which of course I did- and was correct. The gift cards are now invalid and un-useable and no payment has ever been received dispite my numerous attempts to contact cardcash and get resolution.
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Loss:
$151
Pros:
  • Website appeared professional and legitimate
Cons:
  • Refused to process payment for sold giftcards - fraudulent
Reason of review:
Problems with payment

Preferred solution: Full refund

Sherryl Zrr
map-marker Marion, Ohio

Your check bounced

Hello the check you sent me didn’t clear my account bounced and caused negative funds . I need immediate response
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Loss:
$650
Reason of review:
Your check bounced

Preferred solution: Full refund

Vania S Yvn

Worst savings ever!!

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I bought a gift card to make it a purchase but never received it so I bought my item with a regular credit card and tried to cancel the previous gift card purchase, but they say it was not possible and lied about have sent it. So I has to pay twice for my purchase! Worst savings ever and really bad customer service!
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Loss:
$58
Pros:
  • Possibility of saving money
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Full refund